How to Access Affordable Internet for Medicaid Recipients

If you're on Medicaid, then it's very likely that you don't have the disposable income to get a premium Internet plan. In fact, you may find it difficult to meet the payment requirements for a basic Internet plan, meaning that you'd need some kind of financial assistance to be able to access the web.

What if you were told that there are options if you're looking for discounted internet for Medicaid recipients? The information below is meant to walk you through everything you need to understand.

Understanding Medicaid Recipients

Before talking about free Internet for seniors on Medicaid, it might help to give some clarity to what Medicaid even is. It's a program provided through a joint state and federal effort, alongside the Children's Health Insurance Program or CHIP.

Its core purpose is to provide health coverage to millions of Americans spanning parents, pregnant women, children, seniors, and individuals who are disabled. There is no larger source of health coverage in the USA than Medicaid.

Participation in Medicaid by federal law requires state coverage of certain people including qualified children and pregnant women, people who receive Supplemental Security Income or SSI, and low-income families. These are what you would call mandatory support groups, with additional coverage to other people being offered by choice.

Being eligible for Medicaid falls under the financial and non-financial umbrellas. Once you’ve been determined as eligible, coverage will either begin on the first day of the month of application or the date of application. The good news is that depending on the situation, coverage can be retroactively applied up to three months before the application happened.

While this gives some level of peace of mind on the medical side of things, you do live in a world where connectivity is more important than ever and one of the primary drivers of this is the internet. Especially for those who are pretty financially needy, paying for internet access would be quite difficult, which is where assistive programs would be required.

Specific Programs and Initiatives Providing Internet Services for Medicaid Recipients

Your Medicaid internet discount will typically come under the context of the Affordable Connectivity program, which is an FCC benefit meant to ensure that households can have Internet access for their health care, school, work, and other needs.

Put simply, it is meant to allow for a discount of up to $30 monthly for eligible households and up to $75 monthly for qualifying tribal lands.

Beyond the internet access, an eligible household can receive a discount of up to $100, which is meant to purchase a tablet, laptop, or computer from participating providers, provided that they contribute between 10 and $50 towards the purchase price.

There are a lot of providers participating in the ACP including Spectra, Pathfinder, Sky Valley Network, GR8, NXXT, and more. It's not unlikely that a company you have your eyes on is a participant, considering that the number is in the thousands. You can visit the program eligibility site to either use the embedded tool to find a provider near you or download the list of participants.

Eligibility Criteria for Medicaid Recipients to Access Internet Programs

The eligibility standards require a household to be at or below 200% of the federal poverty guidelines. Apart from that, a household can also meet one of several criteria including participation in SNAP, Federal Housing Assistance, WIC, or Medicaid

Accommodations and Adaptations for Internet Access

Cheap internet for Medicaid recipients is great, but you need to be able to use it. Thankfully, there are some assistive technology implementations to allow you to capitalize on your program.

If you're hearing impaired, for example, you won't be affected too much if you're looking at text. However, you would likely have some difficulty with video and audio. Thankfully, you can enable captions on many platforms, allowing you to enjoy media like everyone else.

The visually impaired can take advantage of refreshable Braille displays that translate text into Braille or screen reader and speech output software. For low vision, web pages can be adjusted with brighter and large prints.

Even orthopedic and mobility impairments are supported, thanks to speech input, word prediction software, or even programs that consolidate what would normally be multiple keystrokes.

Applying for Internet Programs and Required Documentation

The first step to applying for the affordable connectivity program is to head to the ACP website application form.

You will then need to fill in your contact information, as well as your address details, using the address you want to have the internet service set up.

Other details will be collected, but assistance is available on the site at every step of the way. All of this is just to ensure that you are eligible.

Once your eligibility is determined, you then need to contact a participating internet company to get your benefit.

Costs, Limitations, and Restrictions of Internet Services

There aren't any additional costs associated with using the program. However, you will need to pay the monthly charge for the internet service, minus whatever discount has been applied.

Note that the speeds offered will depend on what the service provider can give you. If you are on Medicaid, the chances are that you likely wouldn't be able to afford the top-tier internet bundles, so your speeds may not necessarily be the best.

The good news is that for the most part, even standard speeds are good enough for regular tasks.

Technical Support and Assistance for Internet Connectivity and Accessibility

As far as technical support goes, this will also depend on the provider that you choose. In most cases, you will be given a phone number that you can call for your internet connectivity issues, and a support representative will assist you.

If you need special features to support you with disabilities, it's a good idea to find out what is available, and these are either going to be available directly from the service provider or through third-party options.

Ask for help from your loved ones if you can to help you ascertain what providers can do and what will need to be done from your end, so everything can be set up for you.


As you can see, the ACP makes it possible to access a Medicaid internet discount, which makes affordable broadband a reality. That means your financial state doesn't need to be a limitation since the internet can be a gateway to your education, social services, and healthcare access.

Take the time to ensure that you are eligible to participate and consider the accessibility features you may need before finally choosing a provider.