Everyone has a smartphone, and they are often satisfied with the service they receive. AT&T and Verizon Wireless are two of the top mobile carriers in the US, offering competitive options for postpaid and pre-paid users. Customer loyalty in this market is generally limited, and it’s not rare for users to switch between the two networks multiple times in a few years.
Your goal is to find the best deal in that moment, and this often means checking prices for both service providers. Learning how to switch from AT&T to Verizon isn’t difficult, but there are some technicalities to consider for a smooth transition.
It makes sense to gather information before you switch to Verizon from AT&T. This will ensure you’re making an informed decision and conducting the preparations ahead of time.
The goal of this article is to help you switch to Verizon Wireless from AT&T. It contains updated explanations of the process and accurate information. Let’s get started!
Benefits of Switching to Verizon Wireless from AT&T
Before you switch to Verizon from AT&T, you should understand the benefits of doing so. Let’s look at them now:
- Improved Network Coverage and Reliability – Are you currently experiencing connectivity issues or poor network coverage with your AT&T service? If so, you might see an improvement when you switch to Verizon Wireless. The goal is to have a reliable network that will work when you need it.
- Potential Cost Savings and Promotional Offers – Many people want to find ways to reduce their phone bills each month. Switching to Verizon Wireless might be the best option. This service provider might offer better promotions or more affordable plans. It’s important to understand what Verizon provides to determine if you’ll get extra benefits.
- Enhanced Features and Services – You’ve likely heard of Verizon Wireless and its specific features and services. These might interest you. It’s crucial to explore the possibilities when you switch so that you can access those things, which include better device options, data plans, customer support, and value.
- Positive Customer Experiences and Reputation – You aren’t alone if you’re dissatisfied with your current service provider’s customer support system. Many people feel that AT&T isn’t the right choice for them in terms of reliability, customer service, and overall satisfaction. Verizon Wireless might be the better choice.
- Device Compatibility and Technology Exclusives – Verizon Wireless has specific devices that might appeal to some users. Its technological advancements are often exclusive to its network. However, you must ensure that your current AT&T device is compatible with Verizon before switching.
Steps to Switch from AT&T to Verizon Wireless
If you decide to switch from AT&T to Verizon, it’s crucial to know what steps to take. They’re outlined for you below:
- Research and Evaluate Verizon Wireless Plans and Offerings – Before switching from AT&T to Verizon, you must look at each plan Verizon Wireless offers. Determine which one is ideal for you based on your needs.
- Check Network Coverage in Your Area – The next step is to check Verizon’s network coverage in your area. You may do that by visiting Verizon’s website, entering your location or address in the search bar, and seeing if it’s available. It’s wise to search for all the places you typically visit, such as work, home, friends’ homes, etc.
- Contact Verizon Wireless to Initiate the Switch – Once you know Verizon Wireless works in your area and have researched the plans available, you’ll contact the company to initiate the switch. You may find a store near you or go online.
- Verify Eligibility and Provide Necessary Information/Documentation –You must see if you can switch to Verizon Wireless. Your AT&T phone must be unlocked, and the phone number must be available on Verizon. The type of information or documentation you’ll provide can vary, but it will generally include your Social Security Number, a previous AT&T bill, your driver’s license, and proof of residency.
- Transfer Your Phone Number (If Desired) – In most cases, you can transfer your current phone number from AT&T to Verizon. You’ll learn more about how to do this in later sections.
- Set Up Your New Verizon Wireless Account – You can set up a new account with Verizon before transferring your phone number. The customer service rep will help you if you call. However, you may visit the Verizon website, select the mobile plan you want, choose whether you’re bringing your own phone or getting a new one, and create login credentials.
- Activate Your New Verizon Wireless Device (If Applicable) – Once you’ve set up the account and chosen your plan, you’ll receive your new device unless you’ve decided to keep your old phone. Many times, you can get a lower price if you bring your own device (BYOD). You’ll follow the prompts to activate the phone, and you’ll receive a notification that the process has finished. Then, you may use the phone within a few hours.
- Cancel Your AT&T Service – Don’t forget to cancel your service with AT&T. If you don’t, you’ll continue to get billed. It’s generally best to switch from AT&T to Verizon toward the end of your current cycle. If you do it too soon, you’ll be paying for a month that you’re not using the phone. However, if it’s too late, you could be billed for another month at AT&T.
Keeping Your Phone Number
Many people want to keep their current phone numbers because it’s easier than telling everyone you have a new one.
You should make sure your current phone is compatible with Verizon Wireless, which means you’ll require the IMEI number. Here’s a rundown of the steps to take:
- If you’re using an Android phone, you’ll go to “settings” and tap “about phone.” Scroll through the information to find your IMEI number.
- If you’re an iPhone user, you’ll go to “settings” and “general tab,” clicking on the “about” section to find the IMEI number.
- Anyone can dial *#06# from their smartphone to retrieve the IMEI number.
Once you’ve got that number, you can visit the BYOD page on Verizon’s website. Choose “phone” and enter the IMEI number and the model and make of the phone to ensure it’s compatible.
You’ll also need to get your Number Transfer PIN if you wish to keep your current phone number. Do this by following the steps below:
- Sign into the “my AT&T” app.
- Go to your “profile” and choose “people and permissions.”
- Scroll to the area with “transfer phone number” on it.
- Click “request a new PIN.”
- The port number is displayed on the screen, which is also the Number Transfer PIN.
Porting Your Existing Phone Number to Verizon Wireless
To port your number from AT&T to Verizon to keep your phone and number, you’ll visit the “switch to Verizon” page of its website. There, you will:
- Select the “transfer” button.
- Provide your ZIP code and choose how many lines you want or need.
Process and Considerations for Number Porting
There are a few steps to port your number to Verizon from AT&T. The first one is to choose an appropriate plan. You’ll have to consider how much talking, data, and messaging you need. Then, you have to focus on how many lines you’ll need, which can affect the price.
The next step is to choose the “bring your own device” option for each device you’re switching. To do that, you’ll enter the phone’s model and make and the carrier (AT&T). In some cases, you can activate the phone the same day if yours supports eSIMs. Otherwise, you’ll have to wait until Verizon sends you a physical SIM card.
Click the “continue” button to be taken to the order summary page, and select “continue” once more. Add any protection plans or insurance you want and go to the “secure checkout” page.
You will then have a chance to choose “bring your current number.” Enter your phone number, the AT&T account number, and the Number Transfer PIN you got earlier. Go through the steps, uploading your documentation if asked. Now, you’ll pay for the order and get a confirmation email.
Costs and Fees Associated with Switching
When you switch to Verizon from AT&T, you’ll likely incur a few fees along the way. For example, there are bound to be miscellaneous fees, such as activation fees, device payoff fees, and a one-time fee for programming and providing the SIM card. You may also have to pay for a new phone if you’re not keeping your current one. Here are a few others:
- Early Termination Fees with AT&T (If Applicable)–Most major carriers have done away with the two-year contract, so you might not have to worry about ETFs (early termination fees). However, you may still have to pay them depending on how much money is owed on the device, the device promotional terms you didn’t fulfill, and more.
- Activation Fees or Device Payment Plans with Verizon Wireless – Typically, service providers charge an activation fee when you create an account and configure the device for the network. Likewise, you might be required to pay off your current device through AT&T, though Verizon might pay those for you.
- Monthly Service Costs and Plan Options – You’ll get a bill from Verizon each month if you choose a postpaid plan. However, you’ll still be paying monthly with a pre-paid plan. Make sure you factor in those prices!
Potential Impact on Phone Plan and Data Usage
You should be aware of how much data you use each month to determine which phone plan is best for you. Here are the steps to take:
- Reviewing Your Current Phone Plan and Data Usage – Know your current data usage amounts and what your current phone plan allows or offers.
- Comparing Verizon Wireless Plans and Data Allowances – Check the many Verizon plans to find one that meets your data allowance needs.
- Understanding Any Changes in Pricing or Features – Every plan is different, so you should be aware of the features/perks you get and price changes for each.
Duration of the Switching Process
The typical timeline for switching from AT&T to Verizon Wireless is about 24 to 48 hours after you’ve sent the request. However, there are a few factors that could affect this. For example, it might take longer if you have multiple phones to switch over.
Differences in Coverage and Network Quality
Before switching from AT&T to Verizon, you should compare the network coverages for each. You probably know how well your AT&T phone works in the areas you frequent most, but it’s still wise to visit the coverage websites.
Think about these network strengths and weaknesses when comparing:
- Plan perks
- Unlimited data (or not)
- Customer service
Customer Service and Technical Support
Customer service and support for Verizon Wireless includes how friendly and personable the people are, how easily they can fix your problem, and how often you must call them to get help. Generally, you’ll want to read reviews or testimonials from AT&T and Verizon Wireless customers to get a sense of their respective customer service professionals.
It’s crucial to ensure that your existing devices are compatible with Verizon Wireless. You’ve learned how to check that. If you find your phone won’t work on the Verizon network, you can buy a new device.
You should check to see if you’re under a contract with AT&T. If so, you might be subjected to early termination fees. Verizon Wireless might pay off those fees. However, it’s also helpful to check Verizon’s contract terms and options before switching.
Comparing Pricing and Data Plans
It’s always wise to review the current AT&T pricing and data plans available. If you’re only unsatisfied with the bill, you might be able to find a lower price. However, you may still decide to switch and should compare Verizon Wireless plans to ensure you get the best deal that will work for your data usage needs.
Choosing to switch to Verizon Wireless from AT&T is something many people consider. You might experience many benefits of doing so, such as better network coverage, cost savings, and more features.
The goal here is to make an informed decision based on your individual needs. Therefore, you should check to make sure your phone is compatible with Verizon, research the plans available, and follow the steps listed in this article to switch when you’re ready.